Frequently Asked Questions
Everything you need to know about our delicious local confectionery.
Where do you deliver within South Australia?
We offer local delivery across the Adelaide Metropolitan area and nationwide shipping via Australia Post. Specific delivery fees are calculated at checkout based on your postcode.
Can I pick up my order in person?
Yes! We offer a free 'Click and Collect' service from our Adelaide warehouse. Simply select the pickup option during checkout, and we will notify you when your treats are ready.
How do you ensure sweets stay fresh during transit?
All our confectionery is heat-sealed in food-grade packaging. During warmer months, we include insulated liners and cold packs for chocolate-based products to ensure they arrive in perfect condition.
Do you cater to specific dietary requirements?
We carry a wide range of vegan, gluten-free, and sugar-free options. You can use our website filters to browse these specific categories, but please note that all products are packed in a facility that handles nuts and dairy.
What is your return policy for food items?
Due to health and safety regulations, we cannot accept returns on food items for change of mind. However, if your order is damaged or incorrect, please contact us within 24 hours of delivery for a replacement or refund.
Do you offer bulk discounts for events or weddings?
Absolutely! We specialize in bulk lolly buffet supplies and corporate gifting. Please contact our team via the 'Wholesale' page for special pricing on large volume orders.